For enhanced training, InteliWISE offers NLP tools that enables automated classification of intents and entities (based on Machine Learning).
This technology offers:
a natural language processing tool for intent classification and entity extraction in chatbots
You don’t have to hand over all your training data to Google, Microsoft, Amazon, or Facebook
You can tweak and customize models for your training data
You don’t have to make an extra network request for every message that comes in.
Training with intelligent tools
Loading the system with the batch of questions and responses, that IntelWISE NLP had processed before,
The load is processed (lemmatized, cleaned),
The Model is being trained,
The model is loaded with the list of Query Miss (unresponded questions),
The model generates the best matching responses (up to 3 responses) with the matching ratio.
Looking for Unrecognized utterance (Query Miss, unresponded questions)
Training is performed.
ML Engine is also providing a ’Dismiss’ suggestion to utterances that are not relevant to the model.
ML Engine is delivering suggested matches, with the Accuracy % ratio.
The context of the matched suggestion is shown. It helps to precisely train the model.
The knowledge expert now is asked to confirm the suggestion from the match.